Tuesday Toolbox: Social Relations
Posted on 07. May, 2013 by PMGpr
In the past few years publicists jobs have changed dramatically. No longer could you rely on just your rolodex and writing to get your job done. Good publicists had to learn what “new media” was, where it was going and how to use it all for their clients best interests. Publicists who have not figured how to get their arms around social media [...]
Tuesday Toolbox: The ‘So What if it’s Actually Friday?!’ Edition
Posted on 03. May, 2013 by PMGpr
Oh, dear. The emails started on Tuesday afternoon from the team: “Hey Nicole, are you posting Toolbox today?” They continued to come Wednesday. So did the client deadlines and new business meetings that had to be handled first. And, then all of a sudden it’s Friday. And the Tuesday Toolbox had not been posted. Whoops. [...]
Tuesday Toolbox: The Sayonara Facebook [psych!] Edition
Posted on 23. Apr, 2013 by PMGpr
Without naming names, I think it is fair to say we were all a little shocked when one PMGer stated that they were “thinking about leaving Facebook” in our team meeting this week. Of course this was supported by a PMG partner, ahem… I am sure you can guess which one. This is a sentiment that we [...]
Tuesday Toolbox: The Straighten Up and Fly Right Edition
Posted on 16. Apr, 2013 by PMGpr
One of the joys of editing this weekly post is that I need to select a common thread between all of the associate submissions. This week, this is no easy task. What I came up with was “straighten up and fly right“. Why? Well, it’s the title of a Nat King Cole song. For one [...]
Tuesday Toolbox: About FACE[book]! Edition
Posted on 09. Apr, 2013 by PMGpr
We’re bringing back weekly tips to the PMG blog. In the past we have done tips, favorite apps, ongoing associate interviews, and other things. Now, we’ll be bringing you a round-up of some of the articles our team has found over the past week that we think are helpful. Welcome to the first edition of [...]
Real Time Social Customer Service
Posted on 07. Nov, 2012 by Nicole Ravlin
Let’s face it, customer service can be a challenging job when you are face-to-face with a customer, or on the phone. Toss in some social channels, and now, there is a lot to keep track of and handle. We have long been a fan of Comcast’s social media team, led by @ComcastBill, and JetBlue‘s social [...]
Twitter and The Politician
Posted on 18. Sep, 2012 by Nicole Ravlin
I didn’t think much of it. That is, until my phone started blowing up with text messages from friends who were watching the local news. Earlier in the day I was interviewed by WCAX‘s political reporter Susie Steimie regarding Vermont Governor Peter Shumlin’s Twitter account. Apparently, Governor Shumlin’s administration is tweeting pictures of the Governor [...]
Far From an Olympic #Fail
Posted on 30. Jul, 2012 by Nicole Ravlin
In an era of real time media and a thirst from a public who wants to know everything that is going on NOW, it is impossible to make everyone happy from a broadcaster or news outlet perspective. In my opinion, NBC is doing a pretty darn good job. You can watch online (live, in many [...]
Edit Facebook Links With Ease
Posted on 01. May, 2012 by Nicole Ravlin
Who knew? As I was updating PMG’s Facebook page today, I realized that you can now edit the headline and the description that appears when you post a link to your wall. Apparently you could do this as of last year – but somehow I have overlooked this feature. By clicking on the title of [...]
Enhancing Your Community
Posted on 24. Apr, 2012 by Nicole Ravlin
I had started writing this post two days ago and was having trouble finishing it, and then, last night I came across this article from the New York Times – perfect timing! Lately I feel like I have been preaching that people need to put away technology and be more present with each other. Perhaps [...]